Privacy Policy

Effective Date: February 1, 2026
Last Updated: February 1, 2026

411bz ("we," "us," or "our") operates 411bz.ai and 411bz.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Account Information

• Name, email address, company name
• Billing information (processed securely through Stripe)

Website Data

• URLs submitted for analysis
• Publicly available website content
• Authority scores and analysis results

Automatically Collected

• Usage data (pages visited, features used)
• Technical data (IP address, browser, device)
• Performance metrics

2. How We Use Your Information

We use your information to:

• Provide Answer Authority Engineering™ services
• Analyze websites for AI visibility
• Process payments and manage subscriptions
• Monitor system health and security
• Improve our services
• Communicate with you

3. How We Share Information

Service Providers

• Cloudflare: Infrastructure (Workers, Pages, D1, KV)
• Stripe: Payment processing
• OpenAI: AI model provider (anonymized requests only)
• Hetzner: Dedicated compute infrastructure

We do NOT sell your data to third parties.

4. Data Security

We protect your data with:

• Encryption in transit (TLS/SSL) and at rest
• Access controls and authentication
• 24/7 automated security monitoring (Boss AI Worker)
• Battle Mode security hardening
• Complete audit trails

5. Your Rights

You have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive data in machine-readable format
• Objection: Object to data processing
• Opt-out: Unsubscribe from marketing

6. Regional Privacy Rights

GDPR (EU/EEA)

EU residents have additional rights including the right to lodge complaints with supervisory authorities.

CCPA (California)

California residents have the right to know what information is collected and to opt-out of its sale (we do not sell data).

7. Cookies

We use cookies for:

• Essential: Session management, authentication
• Analytics: Usage patterns (optional)
• Preferences: Your settings

You can control cookies through your browser settings.

8. AI and Automation

Boss AI Worker

Our AI control plane supervises all automation with:

• AGE™: Human approval for critical actions
• CWAR™: Confidence-based routing
• CPR™: Full audit trails

Your data is never used to train third-party AI models without consent.

9. Data Retention

We retain data for:

• Active accounts: Duration + 90 days
• Website analysis: 2 years
• Billing records: 7 years (legal requirement)
• Audit logs: 3 years

10. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email and Platform notifications.

12. Contact Us

Privacy questions or requests:

• Email: privacy@411bz.com
• GDPR: gdpr@411bz.com
• CCPA: ccpa@411bz.com

Response time: Within 30 days

Last Reviewed: February 1, 2026
Version: 1.0

Questions? Contact us at privacy@411bz.com